MANAGED SERVICES

We are recognized for our in-depth expertise and excellence in delivering a broad range of Oracle managed services and technologies. Emphex offers a full suite of Oracle Managed Services that extends the value of your Oracle investment including Oracle application hosting and maintenance, business analytics, database managed service,  business intelligence, and data warehouse support.

Oracle Managed Service

  • Oracle Functional Support provides our clients with Oracle E-Business Suite and value chain planning for the business processes that drive your organization
  • Oracle Database Administration and Support including database tuning, schema, clones, refreshes and application support .
  • Managed Disaster Recovery and Business Continuity Services offer you the peace of mind and protection you need to recovery you environment in the event of a disaster. This includes disaster recovery planning, design, implementation and application recovery for business resiliency.
  • Consulting Services delivered with deep expertise in functional and technical aspects for implementations, upgrades, customizations and a broad range of business processes.
  • Emphex Trusted Support with a global support team that is empowered to serve and support your business 24x7x365

We have certified and dedicated Oracle Consultants who specialize in all Oracle solutions and technologies, have met Oracle’s most stringent requirements for skills and expertise in each product area. We have strong expertise in Oracle E-Business Suite, Oracel Vaue chain planning, Demantra, APCC, OBIEE, Oracle Business Intelligence and Oracle SOA.

Our clients benefits from our breadth of Oracle knowledge and capability to deliver the right Oracle solutions for your business.

Demantra Managed services

Emphex helping our clients to manage Oracle Demand planning application “Demantra”, our strength lies in deep functional as well as technical expertise coupled with in-depth industry knowledge and best practices allowing our customers to focus on innovation and business growth.

We strongly believe we can be successful only when our clients are successful by making right demand planning decisions to buy and sell right product at right time/ quantity to achieve maximum fulfillment rate for the customers.

Our Demantra Managed services team provides below benefits to our clients

  • Decreased total cost of ownership (TCO)
  • Consistent and Exceptional User Experience
  • Customer-Driven Enhancements
  • Tight integration with supply planning, APCC and S&OP support
  • Reduced CapEx and Increased ROI.

Business Intelligence

Companies use BI to improve decision making, cut costs and identify new business opportunities. BI is more than just corporate reporting and more than a set of tools to report management data out of enterprise systems.

Emphex will help you get real-time and valuable insights from your growing business data in your organization. We are experienced in custom solutions specific to our customer’s situation to help them get the most from their current business analytics investments.  We monitor and manage popular business analytics platforms from Oracle OBIEE, Oracle DBI, Oracle DISCOVERER, Oracle APCC, BI publisher, Excel Analyzer, Informatica, Tableau, SAP Business Objects, Ab initio, Terra data, Big Data Hadoop and QlikView to help you manage costs, enhance business analytics functionality, and improve service levels – all delivered with the Emphex core business value of “Emphasis on Excellence”.

Emphex BI support service provides more strategic value to BI initiatives. Our clients no longer want their top BI Architects and BI Developers to be occupied by ongoing support and maintenance to bring in business value at right time at right price.

Furthermore, stakeholders and shareholders are demanding cost control from their support group. Emphex provides a high-quality BI support function while reducing TCO of BI support.

Emphex BI Support can be implemented in a numerous of models including shared support, shared services and/or dedicated services for ongoing BI application and BI maintenance.

Our BI Services Include:

  • ETL Monitoring
  • Database Administration and Database Development
  • Reporting and Analytics
  • BI Application Enhancements
  • BI Application Maintenance
  • Design of the Metadata Repository (RPD)
  • Development of Analyses/Answers (BI Reports)
  • Dashboard Design and Development
  • KPIs, Scorecards, Alerts, BI Publisher Reports
  • Security Design & Configurations
  • Visual Elements

Database Managed services

Emphex Database services are delivered primarily for Oracle and Microsoft technologies running on various platforms:

Oracle: Version 7 to 12C
SQL Server: 2000/2005/2008 etc…
Operating Systems: UNIX, Linux, Microsoft

Our services cover Maintenance and Support in a flexible 24x7X365 Emphex Global Delivery(EGD) model, hosted and managed solutions for:

  • Oracle E-Business Suite, Demantra and value chain planning Implementations and Upgrades
  • Database Upgrades and Migrations
  • System Architecture and Design, Performance Tuning
  • Data Backup, Restore and Archiving
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